Archives

In Conversation with Alan Cooper

Posted by Josh Tyson | UX Magazine |22 Oct 15 |

October 22, 2015In Conversation with UX Magazine brings you a discussion with Alan Cooper, father of Visual Basic, creator of personas, and co-founder of Cooper.We talk about skateboarding, fatherhood, design, ethics, Cooper’s recent acquisition of Ca…

In Conversation with Alan Cooper

Posted by Josh Tyson | UX Magazine |22 Oct 15 |

October 22, 2015In Conversation with UX Magazine brings you a discussion with Alan Cooper, father of Visual Basic, creator of personas, and co-founder of Cooper.We talk about skateboarding, fatherhood, design, ethics, Cooper’s recent acquisition of Ca…

The Trials and Tribulations of the (Not So) Quick Pass #wtfUX

Posted by Josh Tyson | UX Magazine |29 Sep 15 |

September 29, 2015

Paying roadway tolls is a taxing experience by its very nature. And while the frustration of waiting in line to throw a handful of coins into a basket has been mitigated by the implementation of RFID transponders that let people pay fees without stopping, replenishing funds on online can start to feel purgatorial in its own right.

As reader Ben Mackie points out: “The North Carolina toll website is maddening. They give you five different dollar amounts and they don’t store your CC/preferred payment method”

North Carolina Quick Pass website screengrab

This is already confusing

read more
By Josh Tyson | UX Magazine

             

My Mailbox Overfloweth but I Don’t Have Time for Your Unsubscribe #wtfUX

Posted by Josh Tyson | UX Magazine |17 Sep 15 |

September 17, 2015

“Don’t you love the way companies find you and spam you daily the moment you make a sideways glance towards one of their products?” Indrani Stangl asks us. It’s a good question. It’s all too easy to get sucked into a newsletter situation. Some of them are good, many of them are all kinds of blight. Here, Stangl goes deeper into the unsubcribe dilemma.

My inbox, like everyone else’s, is brimming with newsletters, offers, coupons, and other nonsense. Why I would take the time to read a newsletter by a staffer at ‘Nothing Bundt Cakes’ (don’t get me started on ridiculous company names) or the place I purchased dog poop bags from, is beyond me. Generally speaking I filter these directly into my trash file, but every once in a while, enough is enough. I take the time to click the ‘unsubscribe’ link that is in .00001 type at the very bottom of their message.

Then starts the drill….read more
By Josh Tyson | UX Magazine

             

In Conversation with Joe Natoli

Posted by Josh Tyson | UX Magazine |09 Sep 15 |

September 9, 2015

In Conversation with UX Magazine brings you a discussion with Joe Natoli, founder of Give Good UX and author of the new book, Think First: My no-nonsense approach to creating successful products, memorable user experiences and happy customers.

We talk about the fallacy of unicorns, the A-Team nature of experience design, and why hairdressers are the masters of empathy. Also, if you buy Joe’s book the week of October 5th, you get three free training resources.(…read more
By Josh Tyson | UX Magazine

             

In Conversation with Joe Natoli

Posted by Josh Tyson | UX Magazine |09 Sep 15 |

September 9, 2015

In Conversation with UX Magazine brings you a discussion with Joe Natoli, founder of Give Good UX and author of the new book, Think First: My no-nonsense approach to creating successful products, memorable user experiences and happy customers.

We talk about the fallacy of unicorns, the A-Team nature of experience design, and why hairdressers are the masters of empathy. Also, if you buy Joe’s book the week of October 5th, you get three free training resources.(…read more
By Josh Tyson | UX Magazine