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I Love You, Spotify … Now Change:A web app review in the form of a guerrilla usability test

Posted by Lin Wang |30 Jul 14 |

July 30, 2014

I’m a big indie music fan and Spotify provides my daily soundtrack. I use it happily all the time, but, as with any great product, there’s still room for improvement. As a quick usability test revealed, people run into critical issues using some Spotify features.

My Objective

Identify the pain points of finding, organizing, and sharing music within the Spotify web application on the desktop.

Spotify web app

Current…read more
By Lin Wang